Straight My Teeth strives to make the process as convenient as possible and we want our customers to feel confident while purchasing our aligners. Our policies are customer-friendly.
Impression Kit: For our customers’ safety, we do not accept return for the impression kit.
If our orthodontists determine you aren’t a suitable candidate: Our specialized team examines your impressions and reviews your pictures and approves your case only if they are satisfied and are assured of the desired results. We will refund your entire amount if you are not a good candidate for Invisible Aligners
Aligners: Once the order has been placed, we do not accept returns. In case of ill-fitting, we will fabricate new aligners.
If at the end of your treatment, having followed all stipulated guidelines, you aren’t happy with the results, contact us so our team can re-evaluate your results, for this purpose we will need pictures of your teeth with aligners in from the last step. If your re-evaluation is approved, you may be eligible for additional aligners.
You may also request refinement for a charge of £150
All refunds are processed within 5-7 business after approval, and are returned to the customer via the customer’s payment method only. If you have a question regarding your order, please email us at email@example.com
Introducing NightOnly Clear Aligners to straighten your teeth, while you sleep
Limited time offer: Get it for £899 instead of £1149
As of 1 July, we are now accepting Smile Studio appointments!
As we navigate through this return to face-to-face appointments, we are very aware of our patients oral health needs, balanced against the wider Covid-19 situation. We have therefore put in place all the necessary infection, prevention and control (IPC) and personal protective equipment (PPE) measures, to reduce the risk of community transmission as much as possible, and protect both our patients and dental teams.