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UK/Brand Reviews/NewSmile

NewSmile Invisible Braces

Important Update: As of 2025, NewSmile is only offering retainers in the UK. Clear aligner treatment plans are no longer available for new customers in this region. The following review is for reference purposes only.

Considering a smile makeover without the hefty price tag or frequent visits to the dentist's office? Look no further than NewSmile – a clear aligner brand that promises noticeable results in less time.

Brand Highlights
  • Costs between £1549 and £1649.
  • Average treatment duration of 4-6 months
  • Scan Box Device for Weekly Digital Check-ins
NewSmile Invisible Braces
Trustpilot TrustScore3.8/5
Overview

Overview

At first glance, NewSmile offers a convenient fully at-home aligner service, allowing you to choose between all-day wear or nighttime alignment. Their process begins with an easy-to-use impression kit delivered to your doorstep. If you need assistance, they even offer video support to ensure accurate results.

Once you've submitted your impressions, NewSmile's team of licensed dentists and orthodontists custom-craft your aligners, tailored to your unique needs. Compared to traditional options like Invisalign or metal braces, NewSmile aligners offer a more cost-effective solution for addressing mild to moderate dental concerns.

But that's not all – NewSmile's treatment package includes a complimentary bottle of teeth-whitening foam to enhance your smile's brightness. Additionally, your first set of retainers comes free of charge, ensuring lasting results.

Ready to discover if NewSmile lives up to its promises? Let's explore together and determine if they're the right aligner provider for you.

Why You Can Trust Our Expert Reviews

At StraightMyTeeth, we're dedicated to delivering concise, accurate insights on dental issues and their solutions. Here's what sets us apart:

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Scientific Foundation
Our info is rooted in the latest scientific research from reputable sources.
Expert Review
Expert Review
Licensed dental pros, including orthodontists and dentists, vet every article for accuracy.
Trusted Sources
Trusted Sources
We rely on respected bodies like BDA, BOS, and Bupa for trustworthy content.
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Independence
No external influence. Our commitment is to you, ensuring transparency in all we provide.

NewSmile

At StraightMyTeeth, we're dedicated to delivering concise, accurate insights on dental issues and their solutions. Here's what sets us apart:

Pros
  • Completely at-home treatment
  • Licensed by Health Canada & U.S FDA-approved
  • Choice between day time and night aligners
  • Gives good value for money
Cons
  • No in-person consultation
  • Cannot treat complex cases

Who Can Benefit from NewSmile Aligners?

NewSmile aligners are suitable for individuals aged 13 and above who have lost all of their baby teeth. These aligners are designed to address mild to moderate dental issues, such as overcrowding, gaps between teeth, or teeth misalignment. However, it's essential to note that clear aligners may not be suitable for severe dental problems, and a consultation with your dentist is recommended to determine the best treatment option for you.

Newsmile Review 1
Emiline Willson
Newsmile Review 2
Newsmile Review 3
Newsmile Review 4

NewSmile Aligner Options and Treatment Duration

NewSmile offers two treatment options: all-day aligners and night aligners. The all-day aligners require 22 hours of wear per day, while the night aligners only need to be worn for 10 hours overnight. Treatment duration varies, with all-day aligners typically completing in 4-6 months and night aligners taking an average of 8-10 months. Despite the longer treatment time, night aligners provide a discreet alternative for those who prefer nighttime wear.

All-day aligners4-6 months
Night aligners8-10 months
NewSmile Aligner Options and Treatment Duration

Cost and Payment Options

NewSmile aligners offer a significant cost-saving compared to traditional treatments, with Day time aligners priced at £1,549 and night aligners at £1,649. Additionally, NewSmile provides financing options for those who prefer to spread the cost over time. The impression kit, priced at £130, is often reduced to £54, and if you're deemed unsuitable for treatment, you'll receive a full refund.

SaleFast Track
Fast Track
Cost£1,549£1,849
  • The fastest way to straighten your teeth, with a wear time of 22 hours a day.
  • Includes: Impression Kit, Treatment Preview, Aligners, Retainers (worth £179), Whitening (worth £23).
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SaleNight Aligners
Night Aligners
Cost£1,649£1,949
  • Finish in 8-10 months, wearing for 10 continuous hours a day.
  • Includes: Impression Kit, Treatment Preview, Night Aligners, Retainers (worth £179), Whitening (worth £23).
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Impression Kit
Impression Kit
Cost£54£130
  • Create your impressions at home or schedule a 1-on-1 impression video call.
  • Mail the impressions back and get a full refund if found eligible for the treatment.
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Whitening Foam
Whitening Foam
Cost£23
  • Professional quality whitening foam to brighten your smile while you brush your teeth.
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NewSmile Vs Invisalign

Choosing between NewSmile and Invisalign for your clear aligner treatment is a significant decision, and understanding the differences between the two can help you make an informed choice. NewSmile positions itself as a cost-effective option, offering a fully at-home service that promises noticeable results in a shorter timeframe.

On the other hand, Invisalign has established itself as a leader in the clear aligner industry, renowned for its advanced technology and widespread availability through dental professionals. Both options have their strengths and considerations, so let's explore further to determine which aligner provider aligns best with your unique requirements.

NewSmile
Invisalign
Costs £1,549 to £1,649
Sticker price depends on the dentist (Avg. £2,500 to £4,500)
Offers night aligners
Doesn’t have night-only option
Treats mild to moderate issues
Treats all classes of malocclusions
Focuses primarily on first 6-8 teeth
Can move all teeth including molars
Free first set of retainers
Retainers are to be bought separately
Completely remote treatment
Requires office visit every 4-6 weeks

Customer Support and Reviews

While NewSmile's customer service hours are limited, with phone lines open from 9:30 am - 4:30 pm BST from Monday to Saturday and 10:30 am to 3:30 pm BST on Sunday, they offer a free video call with an expert during the impression-taking process.

The company has been able to get a TrustScore ofTrustScore of 3.8/5181 reviews
5 stars8/01/2024
Great customer service with NewSmile! Lea patiently talked me through my impression-making session and even sent me additional molds at no cost to me to make sure the impressions I sent in were perfect. I can't wait to get my aligners!
Emily Fromm

The Bottom Line

NewSmile's at-home aligner treatment offers a compelling option for those seeking a straighter smile without the inconvenience of traditional braces. With its affordable pricing, customizable treatment options, and commitment to customer satisfaction, NewSmile is poised to make a significant impact in the orthodontic industry. Whether you opt for all-day or night aligners, NewSmile provides a reliable and effective solution for achieving the smile of your dreams.

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Home Aligner Treatment

FAQs

Just for your Smile!

Are NewSmile aligners suitable for teenagers?+

Yes, NewSmile aligners are suitable for individuals aged 13 and above who have lost all of their baby teeth.

How long does it take to get my aligners from NewSmile?+

You will receive your aligners about 7-8 weeks after ordering your Impression Kit.

Do NewSmile aligners come with any guarantees or warranties?+

Yes, NewSmile offers a NewSmile Guarantee on your smile, offering a full refund if their experts consider you unsuitable for the treatment. However, there’s no warranty on the results of the treatment.

Do NewSmile invisible aligners sit straight across my gums?+

Unlike other aligners in the industry, NewSmile aligners are trimmed to your gum line in a scalloped fashion so that they don’t rest on your gums.

Are NewSmile clear aligners BPA-free?+

Yes, NewSmile clear aligners are made of BPA-free plastic.